Sector
Transportation
Project Goals
Efficiency of offering processes to customers
Serve customers in the public trucking sector by offering a wide range of used and reconditioned vehicles at competitive prices. Manage the customer bidding process using a CRM system.
Our approach
Understand customer needs, business process analysis and integration
Business processes related to sales, purchasing, inventory and the CRM system have been analysed and redesigned.
Our Solution
A complete ERP, implementation of a CRM and a dashboard of KPI indicators
Relatech selected the Oracle NetSuite ERP system, implementing the Financials, Sales, Purchasing, Inventory, and CRM modules. An integrated ERP system was implemented, managing administrative, logistics, and sales management processes integrated with purchasing. In addition, a dashboard of indicators (KPIs) was developed for management control.
Benefits achieved
Increasing margins and volumes
Increased sales margins and optimized used-vehicle purchasing and maintenance costs to offer competitive products to customers.
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