User Experience & Digital Interaction: Digital experiences that create valuable connections
1. Activate & Engage
2. Orchestrate & Integrate
3. Automate & Connect
Every digital customer journey starts here: from the first point of contact between the company and an external figure, be it a customer, a partner or a supplier. Relatech supports companies in building effective relationships starting from this first interaction.
To do this, we design and offer a series of digital solutions to the market, with the aim of strengthening engagement and making every connection more fluid and engaging.
With this in mind, we implement customer onboarding systems, advanced UX/UI and digital platforms that transform touchpoints into valuable relationships.
And we do it by putting 5 skills into play:
Digital experiences that evolve with people
Ours are not simple interfaces: we build omnichannel and fluid digital journeys that put people at the center.
From visual identity to intelligent conversation, we combine design, technology and strategy to create intuitive and consistent touchpoints across every channel. Thanks to an integrated approach that combines UX/UI design, AI and agile methodologies, we transform interaction into connection and digital into experience.
But we don't stop there: we support companies and teams in change, with Change Management activities and practical training on advanced tools such as generative AI and Microsoft 365 Copilot, to spread a digital culture that is aware and accessible to all.
From Data to Action: Insights That Generate Value
Every digital interaction leaves a precious trace: we transform it into strategic insights, immediately actionable. Through advanced data modernization, behavioral analytics and predictive intelligence solutions, we help companies understand the real needs of users and offer increasingly personalized and relevant experiences.
We build advanced data ecosystems – from collection to normalization, to visualization – capable of spreading a concrete, measurable and result-oriented data-driven culture. Because only what is known can truly be improved.
Smart digital solutions, tailored for your business
We shape digital experiences that make a difference. We develop web, mobile and conversational applications designed to be flexible, interoperable and ready to communicate with any system, even legacy.
We support the digital productivity of companies through modern work environments based on Microsoft Office365, ensuring collaboration, efficiency and business continuity.
With Relatech, technology doesn’t just work: it accelerates, improves and innovates.
The infrastructure that empowers innovation
Every successful digital experience is based on a solid yet flexible and, above all, secure infrastructure. We design cloud-native architectures, DevOps environments, headless solutions and microservices, all capable of supporting modern, scalable and high-performance applications.
Additionally, with the endpoint protection service, thanks to AI technologies, real-time monitoring and automated incident response, we provide advanced defense and continuous protection, even outside the network. The result is a digital ecosystem that is reliable, resilient and ready to grow with your business.
Transparent security for a trusted and seamless digital experience.
In the first digital contact between user and company, Relatech guarantees the protection of personal data, integrating security in an invisible but effective way. Our services enable safe, aware and compliant navigation, without compromising the user experience.
We safeguard digital interactions on the web and mobile thanks to secure infrastructures, advanced access management and device control technologies.
