Why is it crucial to monitor the shopping experience of our audience?
To consciously orient and optimise our user's digital customer experience
To optimise existing touch points, proposing new ones that meet increasingly stringent criteria for innovation and involvement
The interaction between the customer and all the digital channels through which their customer journey unfolds, becomes a fundamental object of study to offer their users simple and intuitive shopping experiences, as well as exponentially increasing the character of involvement and memorability.
What is your innovative project?